Shipping Policy
Thank you for shopping with Koujōshin. Below you’ll find details about how and when your order is shipped.
Order Processing
All orders are processed within 1–3 business days.
Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information.
Orders are not processed or shipped on weekends or holidays.
Shipping Times
After processing, delivery typically takes 7–12 business days, depending on your location.
Shipping times may vary due to factors outside our control, such as carrier delays or customs processing.
Tracking
Every order includes tracking.
Tracking details will be sent to you as soon as your order ships.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
We may offer free shipping on select orders or promotions.
International Shipping
We currently ship to select international locations.
Delivery times may vary depending on destination and customs procedures.
Customers are responsible for any applicable customs duties or taxes.
Delayed or Missing Orders
If your order hasn’t arrived within the expected timeframe, please contact us with your order number.
We’re happy to help and will work with the carrier to resolve the issue.
Contact Us
If you have any questions about shipping, please reach out through our Contact page or by email.
We aim to respond within 24–48 hours.